Terms of Use

These Terms of Use (“Terms”) govern access to and use of the websites at arda.bot and app.arda.bot, Arda Orchestra, Orchestra Studio, and related services (collectively, the “Service”) provided by ArdaBot, Inc. (“ArdaBot,” “we,” “us,” or “our”), a Delaware C corporation.

By accessing or using the Service, you agree to these Terms. If you use the Service for an organization, you represent that you have authority to bind that organization, and “you” includes that organization. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and legally capable of entering into these Terms. You may use the Service only in compliance with applicable laws and these Terms.

2. Accounts and Workspaces

You must provide accurate information and use a supported authentication method. You are responsible for maintaining the security of credentials, passkeys, API keys, connected services, and recovery methods, and for activity performed through your account. Workspace administrators are responsible for membership, roles, access, and organization settings. Notify us promptly at support@ardabot.ai if you suspect unauthorized access.

3. The Service

Arda Orchestra provides tools to create, configure, run, monitor, and review durable AI workflows. Depending on your plan, the Service may operate on shared multi-tenant infrastructure or a dedicated environment. Features, limits, isolation mechanisms, providers, and support commitments may vary by plan or order form.

a. Workflows and Automated Actions

Workflows may execute code, call AI models, access connected services, transform data, send communications, or trigger other actions. You control workflow configuration and are responsible for testing, authorization, supervision, approvals, and consequences of those actions. You must use appropriate human review for decisions where law, safety, or your own policies require it.

b. Shared and Dedicated Environments

Self-serve accounts run on shared infrastructure with tenant-scoped authorization and platform limits. Dedicated deployments, custom identity providers, service levels, and support terms require a separate written agreement or order form. No plan eliminates your responsibility to secure credentials and connected systems.

c. Changes to the Service

We may modify, suspend, or discontinue features. We will provide notice when required by law or an applicable written service commitment.

4. Billing, Trials, and Credits

Prices, included seats, usage allowances, and billing periods are shown at checkout or in an order form. Unless stated otherwise, subscriptions renew automatically and are billed in advance until canceled. Taxes may apply.

Trial access may be limited, changed, or ended as described when you enroll. Included monthly inference credits expire at the end of each billing period and do not roll over. Purchased credits, overages, refunds, and expiration are governed by the terms shown at purchase. Except where required by law or expressly stated, payments are non-refundable.

We may suspend paid features when payment is overdue. You can cancel through the billing portal or by contacting support; cancellation takes effect at the end of the current paid period unless applicable law requires otherwise.

5. Acceptable Use

You may not use the Service to:

• Violate applicable law, regulation, or another person’s rights.
• Generate, store, or transmit illegal, harmful, deceptive, or abusive material.
• Facilitate malware, credential theft, unauthorized surveillance, or cyber abuse.
• Gain unauthorized access to accounts, systems, data, or infrastructure.
• Interfere with the Service or bypass security, rate, billing, or usage controls.
• Send spam, conduct unlawful scraping, or make unauthorized automated decisions.
• Share credentials or access with unauthorized parties.
• Reverse engineer the Service except to the extent a restriction is prohibited by law.
• Use the Service to develop a directly competing hosted workflow platform.

We may investigate violations and suspend or terminate access when reasonably necessary to protect users, third parties, or the Service.

6. Your Content and Data

You retain ownership of content you submit to the Service. You grant ArdaBot a limited, worldwide license to host, copy, transmit, process, and display that content only as needed to provide, secure, support, and improve the Service or comply with law. You represent that you have the rights and permissions required to submit content and instruct us to process it.

You are responsible for maintaining appropriate source copies or backups of important content and for configuring retention and export features available to your plan.

7. ArdaBot Intellectual Property

The Service, including its software, design, branding, documentation, and underlying technology, is owned by ArdaBot or its licensors and protected by intellectual-property laws. These Terms do not grant rights to ArdaBot names, logos, trademarks, or proprietary technology except for the limited right to use the Service during your subscription.

8. AI Output and Third-Party Services

The Service relies on Arda Gateway, upstream AI models, infrastructure providers, and services you connect. Workflow data may be transmitted to those providers to perform your instructions. Third-party services have separate terms and privacy practices, and ArdaBot does not control their availability, security, or outputs.

AI-generated output may be inaccurate, incomplete, biased, or unsuitable. You are responsible for evaluating output before relying on it and for determining whether the Service is appropriate for your use case. Do not use output as a substitute for qualified professional judgment in high-impact settings.

9. Privacy

Our Privacy Policy explains how we collect, use, and protect personal information and is incorporated into these Terms.

10. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE OR AI OUTPUT WILL BE ACCURATE, UNINTERRUPTED, ERROR-FREE, SECURE, OR SUITABLE FOR ANY PARTICULAR PURPOSE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARDABOT AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR USE, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID ARDABOT FOR THE SERVICE DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR ONE HUNDRED U.S. DOLLARS ($100).

12. Indemnification

To the extent permitted by law, you will indemnify, defend, and hold harmless ArdaBot and its officers, directors, employees, and agents from claims, damages, losses, liabilities, and expenses, including reasonable attorneys’ fees, arising from your content, workflows, use of the Service, violation of these Terms, or violation of third-party rights.

13. Suspension and Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate access for material breach, nonpayment, legal requirement, security risk, or use that threatens the Service or others. Upon termination, your right to use the Service ends. Data is handled according to the Privacy Policy and any applicable order form.

14. Governing Law and Disputes

These Terms are governed by Delaware law, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Service will be resolved exclusively in the state or federal courts located in Delaware, and you consent to their jurisdiction and venue.

15. Changes to These Terms

We may update these Terms. We will post revised Terms with a new effective date and provide additional notice when required by law. Continued use after the effective date of revised Terms constitutes acceptance of those Terms.

16. Miscellaneous

• Entire agreement: These Terms, the Privacy Policy, and any applicable order form are the entire agreement concerning the Service.
• Order of precedence: A signed order form controls over these Terms only where it expressly conflicts.
• Severability: If a provision is unenforceable, the remaining provisions remain effective.
• Waiver: Failure to enforce a provision is not a waiver.
• Assignment: You may not assign these Terms without our written consent. We may assign them in connection with a reorganization, financing, merger, acquisition, or sale of assets.

17. Contact Us

Questions about these Terms may be sent to: